Customer and User Interaction
Interaction from customers and users
is a must for any successful website. We can design various interactive
features into your website.
At Design By Silverside we can develop
any bespoke interactive features such as quotation systems, automated
billing, booking systems, call centre management, and many more
all to your exact specification.
Contact us on 08454
672 085 to discuss your online project today.
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Online Feedback / Guestbook
Online feedback / guestbook systems allow your users to leave feedback about your products and services in a public area of your website. Using the supplied website management system you will have the ability to review posts before they are seen on your website and edit or delete them should you need to.
Contact and Information request Forms
Contact / Information request forms are useful for helping your visitors with product queries and feedback, and general information collection to you help you with your market research / analysis.
Online Forum
An online forum is useful for community sites or sites that require a high level of interactivity with there customer base or organisation. We will set up and customise the most advanced open source forum technology available. We recommend PhpBB, which is an open source software project. The reason we recommend open source software for online forums is because spending months developing our own would be a costly exercise and somewhat like re-inventing the wheel. However should you require we would be happy to give you a quote for a complete forum system developed from scratch.
Members Area
Members areas are becoming a very common feature of modern website's and are useful for ensuring returning visitors. A members area is required if you need to: provide customised information to your customers or users, allow users to track orders, store customer details for retrieval, run online competitions, provide a products wish list, store shopping cart details for retrieval upon return, store users preferences.
Mailing List Manager
A mailing list manager helps keep your customers and users informed of your latest products and services and provides a central place to store your opt in mailing list. Using a form based system you will have the ability to create and send multiple emails to your prospects.
The Website Management System
With all dynamic and interactive website features we will include our custom Website Management System. This will allow you to administer all of the dynamic and / or interactive features of your website. Using a powerful easy to use form based system. All website's will be complete with documentation to teach you how to get the most out of the website we have designed for you.
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